JPMorgan Chase Way off the Mark

Shareholders of JPMorgan Chase bank voted today to retain the joint office of CEO and Chairman, with Jamie Dimon remaining in the posts.
Many larger clients had triggered the debate over splitting the jobs, in the wake of the London Whale investment scandal that cost the bank some $6.2 billion in trading losses. The bank and Dimon had argued that letting Dimon keep both jobs was the most effective form of leadership.
Dimon and the bank are way off the mark.
In the short interview below, McKinsey & Company consultants speak with Harvard’s Gary Hamel, well known leadership professor and writer. Hamel lays out a concise and logical argument for how leadership must be redefined going forward if organizations are to gain the flexibility, agility, and resilience necessary for success. He submits that the traditional pyramidal organizational structure cannot sustain the speed, pressure and knowledge demands in a timely manner. He correctly notes that by the time (if at all) that the next idea, opportunity or threat reaches top management’s radar, it’s too late; the window has closed. In the case of Dimon, either he knew about the activities around the London Whale trade (but that’s a topic for another blog) or he didn’t, in which case either he’s negligent, or the job is too big for one person. It would be most interesting, in my view, to hear Dimon refute Hamel’s theory and defend the decision to keep CEO and Chairman role.
Perhaps most troubling is that even if Hamel has failed to perfectly describe the future of effective leadership structures, at the very least he is correct about the general direction in which it must move: syndicated versus consolidated. How can JPMorgan Chase be so far off the mark? Hubris and the narrowest definition of shareholder maximization; Dimon’s deep belief that he is smarter than anyone else. And while he may well be, in a one-to-one context, he isn’t smarter than all the best minds at JPM. It is disheartening to see monolith companies insist on clinging to leadership models past their prime, and doing so certainly doesn’t serve stakeholders efficiently. One thing is certain: should any investment bank decide to operate based upon Hamel’s model, Mr. Dimon and his bank will fall quickly behind.

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