References – Michael Darmody
“Michael’s mandate was to lead our Team through an exercise to redefine our Mission, Vision and Values, which formed the foundation for key strategic planning and execution. Management was very impressed with Michael’s gift for engaging employees at all levels, effectively soliciting sincere feedback, and helping the Team to translate this information into the Mission and Values without losing sight of basic business principles. The result was a roadmap for strategic decisions going forward, and an excited Team with a renewed commitment to each other and our Customers.”
Catherine Marsh, President, Open Access Limited
“Executive coaching continues to yield progressive results at WEG. Michael’s sincere style and strategic leadership approach have resonated strongly with our managers. He is very effective at helping them model our mission and values on a day-to-day basis.”
Debra Carey, Vice President Human Resources – Woodbine Entertainment Group
“As owner and CEO of a growing business, I found myself having promoted managers from within the company ranks who had quite excelled in their former positions, but who did not have the management and interpersonal skills to function as well at a more senior level. Michael came highly recommended as a coach for these individuals.
Michael began by explaining to me that these kinds of challenges were quite normal. His professional, unbiased approach endeared him both to me and, more importantly, to the people I asked him to coach. The results have far exceeded my expectations! Not only have we seen tremendous improvement in the performance of those he coached, but Michael has also consistently helped me sort out and bring perspective to other issues a CEO often faces. I recommend Michael without reservation.”
Irving Weisdorf, Chairman and CEO– The Weisdorf Group of Companies
“Michael has an uncommon ability to connect with and motivate people, and his well-researched, creative, and lively seminars on customer service, sales performance, and leadership have resonated deeply with our management team. He’s helped us activate our mission and values into many functions of our business. I’m very pleased with our consulting relationship.”
Doug Sider, Vice President Team Development and Corporate Culture
Reid’s Heritage Homes
“Michael has worked with The Central Group on projects relating to customer service enhancement and SWOT analysis. In all of our interactions, we found him to be very knowledgeable about current strategic business practices, and empathetic to our corporate culture of ‘passionate excellence.’
Michael’s comfort level in dealing with employees at all levels of our organization allowed him to gather and align valuable information that identified key challenges, generate potentially effective solutions, and communicate employee opinion about requirements for consistent, excellent performance. This resulted in improved clarity and focus on major issues we were facing at the time, and on strategies to address them.
We found Michael’s experience, expertise, intuitiveness and people skills to be highly effective in our consulting relationship, and would recommend him without reservation.”
Barb Spears Executive Vice President